Self-service cafeterias are set to register relatively modest growth in current value terms over the forecast period, with sales expected to remain far short of pre-pandemic levels by 2028. What little growth there is will be mainly due to rising prices, with the number of transactions continuing to decline.
To boost their chances of survival, existing self-service cafeterias, such as those within Transmart, Carrefour or Hypermart, are expected to offer more varied menus, including child-friendly options, throughout the coming years. Moreover, with the advent of increasingly busy lifestyles, items such as cakes and desserts, which are suitable for snacking, may appeal consumers who do have the time to enjoy a full meal, and simply wish to relieve their fatigue after shopping .
Ikea Restaurant has an advantage over its competitors in that it is not dependent on customer footfall in hypermarkets and shopping malls to generate sales. Compared to other self-service cafeterias, the chain is also well known for its competitive prices, which strengthens its appeal amongst households with children.
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Understand the latest market trends and future growth opportunities for the Self-Service Cafeterias industry in Indonesia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See All of Our DefinitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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